Q: What is your product quality? A: Our raw materials are purchased from qualified vendors, we have a strong quality control team to guarantee each product's quality and ensure each product will be checked before shipment.
Q: Where Can I get detailed specification regarding this product?Catalogue and price list? A: Please contact me for details,thanks!
Q: Do you accept OEM/ODM? A: We accept OEM, as well as a professional team for customer ODM services. Q: Can you offer me samples for testing? A: Yes,we can offer you one sample for testing ,but sample fee and shipping cost are borne by the buyer.
Q: Can I do my own design package box? A: Yes, you can, and we can help you to design it.
Q: What kind of Shipping way do you accept? A: DHL/UPS/FedEx/TNT/EMS and other special line service all are accepted on consensus.
Q: How long do I need to wait before my goods arrive? A: With about 5-10 days after receiving your payment for sample order.ODM and Big Order will depend on production time.(depend on shipping way, distance and order quantity and so on)
Q: What payment method do you accept? A: T/T,Western Union,Money Gram,Paypal,Secure Payment,Trade Assurance.
Q: How could I make the payment? A: 30% deposit in advance,70% balance before delivery. (If small value, payment will be 100% done before production)
Q: What is your Trade term? A: EXW & FOB Shenzhen port
Q: How long warranty period you provide for your products? A: In general we provide 180 days quality warranty after sales.
