1. What's your MOQ request?
Usually, for an order direct from our factory in China, we request for a normal order by 1X20' container to start. The models and colors can be mixed in this containers. Usually, we request MOQ per model/color: 30pcs.
Usually, for a sample order or a small quantity order delivered from our warehouse in the Netherlands, we have no MOQ request
2. What's your payment term?
Usually, we request 30% by T/T in advance, balance to be paid before shipment, or 100% by irrevocable confirmed L/C payable at sight. We also accept payment to be transferred through Alibaba Trade Assurance.
3. What's your warranty for your bicycle?
Frame and fork: 1 year's warranty
All the electric components(including the battery): 2years' warranty
Mechanical parts:1/2 year's warranty
4. Do you accept OEM customer's orders?
Yes, in our factory in China, we can make the bicycle according to customer's specification, color combination and even logo/design, as well as package request, provided the order is by 1X20' container and more. Otherwise, we have to negotiate it.
5.What's your bike quality situation?
It is the fact what we manufactured are all in middle/high quality classes even in European market, closing to the A-brand in the world. All the electric bicycles we manufactured is basically according to present European Standard, especially for European market. It may change a little bit, according to standard and regulations in the destination sales countries.
6. Will you deliver the right products as I ordered? How can I trust you?
The core culture of our company is based on integrity and honesty. Our company have been audited and approved by TüV/SüD, Germany. Please find the assessment report by the link://www.txedbike.en.alibaba.com/company_profile/capability_assessment.html