We are a EDM equipment company and has 15 years of experience in production. We have our own installation and maintenance team,can provide better service.
3. Could your engineers go to our factory to install the machine and train our workers?
Yes,our engineers could go to your factory and assist you.
4. What’s your fast deliver time?
According to machine,our production time is from 7 days to 30 days,and some machines are in stock.
5. Could i visit your factory?
Yes,sure,welcome.
OEM Service
1.Warranty is one year and if any parts broken within one year(consumbles not included and under correct operation),
we will send you new one by express for your change. 2.Your problems will be replied within 24 hours and solutions provide within 3 working days
3.Free Installation instructions and other helps from our engineers.
4.Cost-free training video for you.
Technical support 1.Provide the necessary professional training in factory. 2.Comprehensive technical support provide pre-sales & after-sales. 3.Presentation & promotion of the new innovative products & technology.
Spare part support 1.Provide certain spare parts in every order shipment. 2.Provide free maintenance or replacement spare parts within the given warranty period. 3.Provide free maintenance technology and spare parts chargeable under out of warranty.
After sale service 1.Provide the pre-sales, in-sales and after-sales services. 2.Provide all technical training. 3.1 year warranty for offline UPS, online UPS and battery.
Maintenance service 1.Provide the long time maintenance service. 2.Provide the extended warranty as expected. 3.Provide the regular routime maintenance service.
Contact us
If you have any questions,please contact us.We'll response you quickly.
