To better ensure the safety of your goods, professional, environmentally friendly, convenient and efficient packaging services will be provided.
Shenzhen UPUS Technology Co., Ltd., has been cultivated in information system development and IoT researching for more than 20 years. We had rich experiences in developing information management system and customizing intelligent hardware and vending machines. UPUS Deeply participate in the architecture and docking of smart city and smart community. UPUS Builds smart life scenarios for banks, schools, hospitals, security institutions, public libraries, stations, airports, business centers, supermarket chains and communities. Intelligent products include high-quality Self-service vending machine and various lockers. Our Shenzhen R&D headquarter got high-efficiency engineering teams that covering software and hardware, all staff aiming at providing stable and smart IoT solutions for our customers.
Q1: What is the life time of UPUS vending machines?
A: Ten years at least, longer lifetime can be reached at good running environment.
Q2: What is warranty and after sales services?
A: One year warranty. If technical problem, our after-sales service professional will reply within 12 hours, lifelong and free technical support.
Q3: What is the brand and life time of the compressor used in UPUS vending machines of refrigeration series?
A: We use Donper compressor by default, which is the largest and best manufacturer of compressors in China. The performance and efficiency is high, the life time is 8 years by average, energy-saving and environmentally friendly.
Q4: Are the machines difficult to maintain?
A: It's not difficult at all, and you even don't need a technician. Our machines have the intelligent self-diagnosing and self-correcting functions, so you will easily locate and fix the problem when there is a trouble on.
For example, when a tray motor gets jammed, an error prompt will be shown on display screen, then you just need to access machine settings and try to get the motor rotate for a circle by running "motor testing", and if the motor is not broken inside, it will be automatically got back to its initial position and sort the jam out.
Q5: Where is your factory?
A: Our R&D center located in Shenzhen city; our plant in Chibi city, Hubei Province.