A:Each item will be wrapped with foam and cardboard, and then will be put into one carton or two cartons.15-35 days according to different product.
Q:Shipping
1. Express:For the sample or the small order quantity from you, we can send the good off immediately after we sign the contract.
2. Air shipment:We can adopt the bulk air shipment for the medium orders. If you have your own agent to collect the commodity at the local air port, this method may be suitable for you.
3. Sea freightIf you give us a larger order and the order is more than 3 cubic meters, we usually adopt the sea freight, it’ll take a longer time to deliver the goods, may be 20- 30 days. We can send you paperwork which is required for the customs clearance in case of the different regulation of your country. 4. Payment terms: We can accept L/C at sight,or 30% T/T in advance,balance pay after show BL copy. For the old clients, we can provide the O/A service.
5. Warranty: We'll be responsible for free replacement if our product itself has quality problems during one year after receiving.
FAQ
1.Have you shipped to any countries before?
A:Sure,We has shipped to USA,Germany,Japan,Spain and many other countries already,
We can provide certifications such as CB,KC,PSE,CE,RoHS,REACH,RCM,etc.
2.How long have your factory been exporting?
A:Our factory has been exporting for 14 years.we are currently supplying famous brands
3.Any products in stock?Support ODM?
A:We have stock of own brand products.OEM&ODM are all welcomed, all products can be customized according to your needs,Including Logo, Packaging,User manual etc.
4.Can you provide the sample for inspection or test?
A:Yes we can provide sample for your inspection before the bulk order,
meanwhile the special requirements will take time for preparation,
Sample fees will be refunded once the the bulk order is made.
5.What are the after-sale terms?
A: We provide 1-year guarantee on quality&provide 2% FOC spare parts for after-sales service purpose.
6.Where is the location of your factory?
A:Our Factory is located in the Zhejiang Jinhua,not far from Shanghai Hongqiao International Airport,You are welcome to visit us at any time!
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