a. 24 hours a day to solve problems for our customers.
b. Sign contract with all details about order such as (quantity, delivery time), keep your money safe
c. In case of visiting our factory we offer free hotel and free car for transport
d. For new customers we offer 3% discount for first order
e. Full refund in case of bad quality
f. 5 years Warranty for mechanical parts,3 years for electric parts
Q1: Is product quality reliable ?
A1: We sold our products to over more than 30 countries, many of our products have passed the CE,SAA and test.
Q2: How about the Warranty of standing desk ?
A2: 3 years for the desk frame, 2 years for the electric parts.
Q3. May I have a sample order before bulk one?
A3: Yes, Of course, you can choose any model or mix then if needed.
Q4. Can I print my logo on desk base?
A4: Yes, we understand fully and please send your company logo with order.
Q5. How about MOQ?
A5: Low MOQ is accepted and generally speaking is 10set. We will support you as we can
Q6: How about the after service ?
A6: We will send out the product by free with customer's next order by sea if the problem caused from us. We advice you do 5% extra quantity than the order, it will help you do the after service more quickly.
Q7: What's your payment term ?
A7: T / T, 30% deposit when confirm the order, 70% as balance before the container loading.