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Q1. This is my first time to import, how can I trust your company and ensure to get the goods if order from you.
1.We are a legal international of industry and foreign trade company authorized by China
Foreign Trade& Economic Department.
2. Alibaba is the third party to ensure the safety of your goods and your order.
Q2.Can I have a free sample order for this product?
Due to most of our products are hottest selling products, we do not provide free samples. If you need to order sample for checking-up, we'd like to ask you to pay for the samples and shipping fee. Afterwards when you place bulk order to us, we will refund you the sample fee or send one more item for free.
Q3. What about the lead time?
Sample needs 3-5 days, mass production time needs about 1-2 weeks,depends on quantity
Q4.Do you have any MOQ limit for this product order?
Low MOQ, 1pc for sample checking is available
Q5. How do you ship the goods and how long does it take to arrive?
We usually ship by DHL,UPS,FedEx or TNT.It usually takes 5-10 days to arrive.
Airline and sea shipping also optional.
Q6. Is it OK to print my logo on product?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7. What’s your method of payment?
We accept payment by L/C, Western Union, Ria, T/T, Paypal, Cash, Alibaba, etc.
Q8. What kind of material do you use for the product?
We use ABS, PET, PC, AS, PP. All are environmental raw material.
Q9. How do you pack your product?
We adopt standard export package,cartons or boxes,also can pack it by your requirement.
Q10. What certificate do you have?
We have CE, ROHS , FCC, GS certification, we can also new make certificate based on your market request.
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