1. We own part of the share of the XPS factory with advanced equipment and well trained workers. 2. We control the cost for every step of production to keep the reasonable price . 3. We control production quality very strictly to keep our none compensation record. 4. We guarantee 24 hours response and 48 hours solution provide service. 5.We provide free samples before orders, we accept trail order quantity before regular cooperations. 6. We ensure you get your order delivery in full within the agreed time period 7. We use Alibaba Trade Assurance to protect customer's payment. Payment refundable if product quality and delivery time does not meet contract. 8. Due to our selling power and exporting volumn, we have excellent freight rates with shipping lines. 9. We strive to always be fair and honest in our dealings with customers. 10. We strive to work together with customers to achieve much more than we can achieve alone. 11. We focus on growing business together with all of our customers,Because we understand to take care of our own benefit we firstly need to take care of customer's benefit . 12. Through our passion and commitment we aim to be a market leader in all our key markets. To maintain our position as market leader we must continue to add value in all that we do.
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//kurtin.en.alibaba.com
FAQ
//kurtin.en.alibaba.com
Question 1: Are you Manufactory or Trading Company?
--Our company Kurtin Metal & Hardware / Kurtin Metal Technology is the exporting center itself. we are also the share holder of the XPS factory located in the countryside.Therefore, our price, quality and customer service can be integrated to a perfect combination.
Question 2:How does your factory do regarding quality control?
--In order to keep our none compensation record, quality is our first priority. Kurtin People always attach great importance to quality control from the very beginning of raw material sourcing to the end of production. Each batch of products will be tested with caution before packing and delivery.
Question 3: What is your quality assurance policy?
--We are member of Alibaba Trade Assurance, which means all of our buyer's payment will be protected. Payment will be refundable if the product quality or delivery time does not meet the agreed terms. We can also sign the refund agreement with any of our buyer. The main purpose is not to refund the payment, because we understand the buyer need the good quality products, not the payment refunded and time wasted. But this is to prove that we are fully confident with the quality of our products.
Question 4: Can I get samples before ordering?
--Yes for standard product, samples can be provided for you with free of charge, for non-standard product, please contact us for discussion.
Question 5: Is your XPS foam board you produce environment friendly or green product?
--We promise our XPS board to be 100% fresh material, they are totally environment friendly whether fireproof or not, they are safe to human being and environment, free of HBCD.
Question 6: Can we have SGS inspection for the XPS form board before delivery?
--Sure. Test and inspection are welcome before delivery. Kurtin people always want to deliver the right products to our customers.
Question 7: How can I get your quotation and how to order ?
--Please send us your detail inquiry with the following one of the contact method for discussions.
