common problem: |
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ASK:1. What is the minimum order quantity? |
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ANSWER: Usually 1*40HQ |
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ASK: 2. What is the guarantee for your product |
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ANSWER: We offer the entire unit for 1 year and 3 years for the main components |
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We can send parts for free with any convincing evidence of any failure. |
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ASK: 3. What is the delivery time? |
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ANSWER: Repeat the order for 30 days within 45 days of the first order. |
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ASK: 4. What is the payment terms? |
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ANSHER: 1) T/T: 30 as deposit, balance before shipment 2)L/C: 100% L/c at sight |
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3) Negotiable |
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ASK: 5. What is the packaging of the product? |
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ANSWER: Color box and master carton |
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ASK: 6. Can you make our brand? |
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ANSWER: We can |
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ASK: 7. What is the material of the logo? |
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ANSWER: As a customer request |
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ASK: 8. What kind of voltage and frequency are available? |
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ANSNER: Available in 220V/50HZ and 110V/60H 220V/60HZ, or other available upon request |
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ASK: 9. Can you make a plug in our country? |
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ANSWER: we can |
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ASK: 10. Can you make printed works in our language (eg user mamual/packaging /rating labels)? |
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ANSWER: we can. |
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ASK: 11. Can we order samples? |
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ANSWER: Yes, samples are available |
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ASK: 12. How is your after-sales service? |
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ANSER: In general, we will provide I% spare parts free of charge with your bulk products, and based on our experience. |
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ASK: 13. Can you accept OEM or ODM orders? |
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MNSWER: Yes, OEM and ODM orders are acceptable. |
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