Shanghai Dichuang Packaging Machine Co.,Ltd. is a professional packaging machine manufacturer, we provide fully automatic packaging machine solution, we have more than 18 years of experience in the packaging industry, including design, production, sales and after-sales service of packaging machinery.
Our Services
1. Manules/Videos of machine installation, adjusting, setting, maintenance are available for you.
2. If any problems happened and you can not find out the solutions, telecom or online face to face communication available 24 hours.
3. Our engineers & technician are available send to your country for services if you agree pay the expenditure.
4. The machine will have One year guaranty, During the warranty year if any of the parts broken not by man-made. We will free charge to replace the new one to you.
FAQ
Q1: Where is your factory?
Our factory is located In Shanghai. We are warmly welcome you to visit us and free to pick you up form hotel or airport.
Q2: How can I know your machine is suitable for my product?
Tell us about your product details and packing requirements.
1. What kind of product?
2. Product size or bag/sachet/pouch size of you need for the product packing ( the length, width).
3. The weigh of each pack you need.
4. Your requirements for the machines and the bag type.
Q3: How can I trust you for the first time business?
Please note our above business license and certificate. And if you don't trust us, then we can use Alibaba Trade Assurance service. it will protect your money during the whole stage of the transaction.
Q4. How can we make sure about the machine quality after placing the order?
Before delivery, we will running one hour of the machine to checking the stability and send you the testing video until you satisfy. And also you can arrange for quality checking by yourself or by your contacts in China. Q5: Is engineer available to serve oversea?
Yes, we can send engineers to your factory. but the travel fee is paid by you.
In order to save your cost, we will send you a video of full details machine installation and assist you till the end.
Q6: How about the after service and guarantee period?
We make the guarantee time 12 months from the machine's arrival in buyer's facility.
We have a professional team with an experienced technician to serve you online or abroad and do the best after service to assure the machine whole life usage.
