Q1.Are you a factory or a trading company?
We are a factory with more than 12 years of production experience. We have the advantages that trade factories can't match and the more competitive prices.
Q2.Can I Get Some Samples ?
Of course, yo u can get up to two samples for testing quality and marketQ3.Is The Samples Free?
Unfortunately, because of the high cost of our products, so the sample is charged, we will return the sample fee to you in the subsequent bulk order.
Q4.How long is the sample lead time?
Existing products are usually 2-3 days, customized products we need to discuss according to the product.
Q5.What is your payment term?
Payment term is T/T,L/C,PayPal,WestUnion etc.We charge a 30% prepayment and pay 70% of the final delivery before the production is delivered.
Q6.Can you customize the products I want for me?
If you have an idea, please let us know, we can customize the shape you want, LOGO. We accept ODM/OEM, from design and manufacturing, we all have industry-leading industrial level.
Q7.Is there only one color for titanium products? I want other colors
Our products are more gray sand surface technology, if you want more colors, we can change the process to achieve colorful titanium, and different surfaces.
Q8.How long does it take me to get your reply when I contact you?
During our working hours, we can reply you within 1 hour, and the maximum time will not exceed 12 hours. We can communicate through E-mail, Skype, WhatsApp, etc.