1. Q: Why are your products more expensive than other?
A: Our shovels and knives are made of high carbon steel and martensite steel according to two different craftsmanship of casting and compress forging technology. Heat treatment, quenching, sand blast, liner cutting and other 20 more processes makes a finished product. Keep performance and appearance when it comes to each of our customer.
2. Q: When will delivery made after ordered?
A: Delivery Time
-Sample Order: 1-3 days after receipt of the full payment.
-Stock Order: 7-10 days after receipt of the full payment.
-OEM Order: 30-45 days after receipt of the deposit.
3. Q: After-sales Service
A: 5 years warranty for all kinds of products.If you find any defective accessories within 7 days after receipt, we will give you the new parts for free to replace in the next order, as an experienced manufacturer, you can rest assured of the quality and after-sales service.
4. Q: What’s the payment?
A: T/T, Western Union, Paypal, L/C, D/A, D/P, MoneyGram, Trade Assurance and etc.
5. Q: Do you support drop shipping?
A: Yes, drop shipping is available.
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