Q:Do you provide sample service?
A:Sample testing and private label are welcome.(MOQ of private label / custom package:500pcs)
Q: How long is the delivery time?
A:Lead time :about 20-25 days after payment / deposit.(If you need the product in stock, we can make it faster)
Q:Which payment way do you provide?
A: Payment method: Alibaba, T/T, western Union.
Q: What cooperation companies do you have?
A:We have cooperated with tractor supply co (US top 500 listed company) and PetSmart (US top 1 pet product linked store)
Q: How can I know or experience your new products in the first time?
A:As long as you are our most sincere customer, then leave your contact information, if the new product launched we will inform you as soon as possible.
Q:Do you offer warranty for products?
A1: Yes, 1 year.1. For inhuman quality problem, within10pcs, just take a picture of the quality problem and send to us, after we confirm the problem, we will send the new products to you in your next order.
2. For inhuman quality problem, over 10pcs, pls send 1-2pcs to us, we will check the quality problem and give you the bestsolution. Pls pay your country shipping cost before that.
3. We usually pack the goods in good condition, if the goods arrive you with demage package, we will send you some new box in your next order.
