If you don't have your own shipping 1. If you're from developed countries: Shipping method: DHL/UPS is the default shipping method(You can also choose by your own) because DHL/UPS is the fastest and cheapest air express. Delivery time: DHL usually takes 2-4 days to arrive at your door, while UPS takes 2-5 days. 2. If you're from developing countries: Usually ship by air through special line please contact our clerks for the best shipping method.
If you have your own shipping agency please talk with our clerks to make a suitable plan.
Our Company
Hoohoom is always trying the best to keep all devices are in good quality level by these method below: (1) choosing high quality material (2) careful production (3) several times of quality inspection around different production procedures (4) well packed to avoid damage
Replacement policy
Replacement policy
If a device is unfortunately damaged or don't work, please contact with our clerks as soon as possible(within the warranty deadline), so that we can provide a proper solution. Thanks in advance.
FAQ
1. Are you a factory? HooHoom is a factory with trade department, and having dealerships of many original brands.
2. Do you provide free samples? It depends which product it is (you can contact our sales person), and we are not responsible for shipping fee.
3. Do you provide free shipping? Free shipping means shipping fee is added into product's cost, we usually charge product cost and shipping fee separately.
4. Is there any other charges except the products fee and shipping fee? Yes, there is a possible custom tax fee charged by your country's custom. Custom tax rate is not always the same, please contact your custom for details.
5. Which payment method is available? Bank transfer (T/T), Western Union, Paypal
6. How can I place an order? Please just contact our sales person through trademanger, whatsapp, email, skype, facebook, wechat......or place your order through alibaba directly. (1) Tell us your order details (2) We send you a PI (proforma invoice) with your shipping info (3) Your validation of the PI (4) You make payment (5) We arrange your order (6) We make the shipping, or send goods to your shipping agency (7) Give you the tracking number (8) You are possibly have to pay a custom duty when goods arrive at your country (9) Goods arrive at your door (10) Done (welcome your feedback)
