2.How long is the warranty period?
We have warranty for ceramic body for a period of 10 years.
We replace product in the next order, with image or video showing the
quality problem.
3.What is the MOQ for an order?What is the sample policy?
1 set could be sample.
Sample fee could be returned for the next 40HQ container order.
4.What is your terms of delivery? What is the HS code for your product?
EXW or FOB. It’s FOB Shenzhen, 40HQ container.
The HS code is 69101000 for our ceramic sanitary ware products.
5.What is your terms of payment?
T/T 30% as deposit,and 70% before delivery.
We will show you the photos of the products and packages before you
pay the balance.
6.How about your delivery time?
Generally, it will take 15 to 60 days after receiving your deposit payment.The specific delivery time depends on the items and the quantity of your order.
7.Do you provide (i)OEM or (ii)ODM service?
* Yes,we can do OEM with your own logo design printed on the product or carton.
* For ODM,our requirement is 200 pcs per month per model.
8.What are your terms for being your sole agent or distributor?
We would require a minimum order quantity for 3*40HQ - 5*40HQ containers per month.