Package: our machine are all with plywood case packing, one set machine with one case.
Payment: T/T, Westeran Union, L/C, Paypal, Secure payment of Alibaba.
Delivery time: We will deliver within 7-12 working days after receiving front payment.
Warranty period: All our machine is with one year warranty. We will provide free parts and techcical support for operation. After one year, we will provide spare parts with manufacturing cost.
After-sales Service:
1. Before deliver the machine, we will test and adjust everything properly.
2. Once all is done, we will make detailed picture for customer to confirm for delivery.
3. Operation video & working manule will be provided with the machine, so that clients can use our machine without difficulty.
4. Any problems occur while using, we will provide profession advice and technical support ASAP.
5. Spare parts of the machien is provide whole serving life with resonable price.
Company Introduction
Since 2000, Newslly has been on a mission to make high quality restaurant & hotel equipment at commperatitive price to all our customer. We offers a wide selection of Bread House Baking Equipment, Kitchen Cooking Equipment and Commercial Refrigeration to meet your different business such as hotel, bakery shop, restaurant, coffee shop etc. Our workshop in factory could offer OEM,ODM service to meet your personal demand and professional after-sales team will solve product questions within 24 hours for you.
As a result of their wide support, our market expanded to Europe, South America, Middle East, Africa, Oceania, Australia etc.
In the future, we will contine to devote time and energy in order to find out how we can better serve your business.
Our Services & Strength
1 year warranty--we will provide free parts , techonogy support or maintenance service.
24 hour online after sales service
Compectitive price and high quality
OEM ODM
Fast delivery
FAQ
Q:What is the guarantee time ? if machines broken or lost during sea freight who will take responsible ?
A:Guarantee time is for one year from Machine arrive customer sea port. for every export machine we buy insurance for it . if machine lost or broken during sea freight . we take responsible for it .
Q: During Guarantee time , if machine broken by machine design ,what should we do?
A:during guarantee time , if machine broken by machine design fault , we talk all responsible , for machine broken part free charge send to you , if after change broken part machine can not work , we would send new machine to you for exchange.
Q: Which kind documents your company can provided?
A:after ship depart from China port ,we can get documents from Shipping company such as : bill or lading , insurance documents.packing list , commercial invoice . if you need , we also can apply CO ,FORM F, FORM E etc.
Q:After guarantee time , if we need spare parts , can you provided it ? A:we can provided for the machine spare part .
Q:Which kind of package you will use ?
A:For export , we usually use plywood box . which meet export standard.
