Q1. What app is used to control the light bulb? A:The app is "Smart Life" which can download in store with Android and ISO.
Q2: Do you offer guarantee for the products? A: Yes, we offer 2 years warranty to our products.
Q3: Which certificate do you have? A:CE ROHS FCC are all available.
Q4. How much does adding our logo to the light bulb increase cost per unit. A: That is for free if you want to add your logo to the light bulb and original packaging.B:For customized products with your logo added, we support replacement and repair,but not support return service.
Q5:How to connect to Amazon Alexa?
A: Step 1:Add Device Make sure there's at least one device in device list. Supported devices includes smart light, socket, heater, etc.
Step 2:Modify device name Modify device name that Echo could easily recognize. Such as: Living room Light,Bedroom Light.
Step 3: Set up Echo Use Alexa APP or computer(//alexa.amazon.com). Set up Echo from "Settings".
Step 4: Add Skill Add"Skill"in Alexa App or computer. Enter into the skill and search for TuyaSmart. Tap on "Enable Skill"and enter your TuyaSmart account & password to finish binding.
Step 5: Control Device First of all, it need to discover devices. Speak to Echo:Alexa(or Echo),Discover my devices. After about 20s, Echo tells you how many devices found. You could then voice control devices, only support English.
Support the below voice commands:
Alexa(or Echo),turn on bedroom light Alexa(or Echo),turn off bedroom light Alexa(or Echo),set bedroom light to 50 percent Alexa(or Echo),increase bedroom light to 50 percent Alexa(or Echo),decrease bedroom light to 50 percent