K AI01 Programmable Controller hollysysy plc

Q: Can I visit your factory?

A: You’d be warmly welcomed.

Q: Do you provide samples? 

A: Yes, we can provide samples at the soonest once details confirmed.

Q: Tell me about your quality control?

A: Our company owns two factories, 20 years’ experience in this industry. It is quality and service keeping us stand still. Our QC team check and examine every single instrument strictly before shipping.

Q: Do you have any certificate? Can you provide certificate base on my request?

A: We have ISO and CE certificate. If you need other certificates, we can apply.

Q: What is the warranty for your product?

A: Warranty: 3 years; Lifetime maintenance.

Q: What are your terms of payment?

A: T/T, RMB, PayPal, Money Gram. For large amount, L/C is acceptable. Other means we can discuss and decide. 

Q: When should I expect your reply to my questions? 

A: We provide 24*7 customer service, you get reply via live chat or phone call at any time. 

Q: How long it will take you to quote for my enquiries?

A: We’ll try to be as fast as we can, normally within 2 hours. Your specific requests about the products will speed us up.