Q: What is Virgin Hair?
A: This refers to hair that is completely unprocessed and intact to the quality of virgin hair. It must meet rigorous standards including, Not been permed, dyed, colored, bleached, chemically processed in any way. This also means it comes from a single-donor, and all the cuticles are intact.

Q: How to test if the product is 100% human hair?
A: 100% real human hair will become ash after burning, the taste smelling like burning wool line, but synthetic hair will stick together after burning and will send out a pungent taste, like the taste of burning plastic bags.

Q: Can they be straightened, curled?
A: Yes, you could use a hair straightener or hair curler to style the virgin hair. However, don't do it too frequently, or the heat will make the hair easily get dry and tangled.

Q: Can I dye/bleach the hair?
A: Yes! The hair can be colored. As a general rule, it is easier to darken the hair than to lighten the hair. We recommend dyeing darker since it is difficult for the original color to fade.
B: Improper dying will ruin the hair. We highly recommend having your hairdresser dye the hair. Coloring by yourself will take a risk of not coming out of the shade you want. If you can't get to a salon, please always use good quality products and test a small sample first.

Q: How long does it last?
A: How long the hair lasts depends on how you maintain it. Treat it like your own hair and take very good care of it, then normally it could last longer than 1 year.

Q: Why are my hair extensions getting tangled?
A: Your Hair Extensions tangle due to dryness, oil & dirt build-up, saltwater, chlorine, and combing (wide tooth comb) out your hair daily. Make sure to wash & condition your hair at least once a week, twice a week is better. Use hydrating drops or consult your stylist for more help.

Q: How to keep the curly texture?
A: Wash your hair by using a curl-enhancing or clarifying shampoo and conditioner to give your curls a boost, apply curl cream put up your hair in curls.

Q: How to care your hair extension?
A: Wash the hair in one week.
B: Water to wet hair, use a mild Shampoo, Rinse, and leave to dry.
C: Comb with a wire brush after dry.
D: You can perming dyeing, but please remember do not do this too frequent, and remember to use the nutrition water,
E: The combs you'd better choose the round with wide-toothed comb.F: Don't make the hair under the blazing sun for quite a long time.
G: Don't blow the root of hairs too near with the hair drier.H: Don't grasp the root of hair overexert when washing.

Q: Can I customize the packaging according to my logo?
A: Yes, we can customize the packaging according to your logo design.