Can ship with other products, LCL is also accepted.
Delivery days is about 3-30 working days according to the quantities.
Accept to ship by Sea, by Air or Express.
For any other requirements, please contact us.
Company Profile
HPD Toys was established on 1983, focused on services at toys industry for customers, team and suppliers. By the year 2019, HPD has 36 year's experiences in toys manufacturing and exporting, especially on European and American market.
HPD concentrates on service and integration of toys supply chain, delicate in building block toys compatible with all major brands, snowflake block, funny cutting food toys and assemble puzzle block car and so on.
We looking forward to delicate on services with our customer, teams, suppliers and society, sharing smiles with children and parents, providing the best accompany for kids all over the world by toys.
We provide OEM & ODM services. Our factory has passed ISO, ICTI audit. And our products have passed the certificate like EN71, ASTM, BIS and so on.
If you comes to Shantou City, welcome to contact us and meet with us in our factory anytime!
Our Service
After-sale Service
1. We will reply to the lead time within 24 hours after receving the customer's confirmation of each order.
2. Take photos of the goods during production and send them to customers.
3. Take pictures of goods after packaging and labeling and send them to customers. Send the packing list to the customer after the goods enter the box.
4. Take photos of goods loading before shipment, and arrange the customs clearance information of goods and send them to customers.
5.Send ETD and ETA to customers after the goods get on board.
6. We will track the logistics information and update it to the customer at any time if the goods are delivered by express.
7. We will remind the customer to prepare the customs clearance documents for the goods before they arrive at the port.
8.Send customer satisfaction questionnaire
9. Ask the customer for feedback on the market.
Other cases
1. When the customer finds missing parts after receiving the goods, we will handle them in time, ask the customer which model and parts are missing, and reissue them to the customer in time, or reissue them together with the next goods;
2. When the customer receives the goods and the packaging of the products is damaged due to physical/express transportation problems, we immediately consult with the freight company and send new packaging materials to the customer in time to avoid affecting the customer's product sales.
Certifications
FAQ
* Who Are We? We are based in Guangdong, China, start from 1983,sell to North America(25.50%),Western Europe(15.00%),Northern Europe(10.00%),Southern Europe(9.00%),Domestic Market(8.00%),South Asia(5.00%),South America(5.00%),Central America(5.00%),Eastern Europe(5.00%),Eastern Asia(5.00%),Mid East(5.00%),Oceania(2.50%). There are total about 51-100 people in our office.
* How Can We Guarantee Quality? Always a pre-production sample before mass production; Always final Inspection before shipment;
* What Can You Buy From Us? building block,doctor toys,kitchen toys,water gun,board game
* Why Should You Buy From Us Not From Other Suppliers? We are HAIPENGDA PLASTIC TOYS CO., LTD and we hope sincerely to make every piece of block be storytelling. We are making unremitting endeavors to promote the most advanced experiential education through our blocks.
* What Services Can We Provide? Accepted Delivery Terms: FOB, CIF, EXW. Accepted Payment Currency: CNY, USD, EUR, JPY, HKD. Accepted Payment Type: T/T, L/C, Credit Card, PayPal, Western Union, Cash, Alipay and Ali xinbao. Language Spoken: English, Chinese, Spanish.
* Could I make my own designs or logos?
Yes, OEM and ODM are welcome, you can provide us with your AI files.
* I need some samples. Can you provide them free of charge?
We can provide you with free samples, and the express freight should be borne by you.
* How long is the delivery date?
It usually takes 3~30 working days, and the specific delivery time depends on the quantity of your order and relevant details.
* Where is the loading port?
Shantou Port and Shenzhen Port.
