1. Are you a manufacturer?Answer: Yes! HuiZhou Xinwei Technology Co., Ltd is a professional leading manufacturer engaged in the research, development, production, sale and service of DC-DC, AC-DC switching power, we have developing team with above 12 years experience can offer personalized power solutions. If you have a chance, you can visit us anytime. Our factory address is 9th Floor, Building 7, Yinong Technology Rural Revitalization Technology Industry Demonstration Park, No. 3 Xinhua Avenue, Chenjiang Street, Zhongkai High-tech Zone, Huizhou City, Guangdong Province.
2. What is your MOQ? Delivery time? Shipping Cost?Answer: XWST normal MOQ is only 1pcs.
The delivery time and shipping cost depends on the quantity of goods, the shipping method and the country. Once the order's details are confirmed. we will calculate the cost correspondingly.
3. Can I get samples?
Answer: Yes. We can offer samples for checking. We usually send samples by FedEx, DHL, UPS & TNT etc. If you have carrier account, it will be pleased to ship with your account.
4. Is it acceptable to print my logo on the product?
Answer: Yes. Please inform us formally before our product and confirm the design firstly based on our sample.
5. How to place an order?
Answer: Please send PO to XWST and we will send back a PI accordingly. You will sign the PI back, wire the payment and send T/T copy for our reference. Then the products will be in preparation. After getting the payment, the items will be sent out ASAP.
6. How can you make sure your quality? What's your warranty service?
Answer: Quality is the life of XWST. We only use the best quality (original) components to ensure the standard of our products is the highest. All products we sold out are produced by skilled workers and 100% inspected strictly by QC department before leaving XWST's factory. XWST provide 12 months warranty (not including shipping cost). For normal use, any raw materials or the production process by the quality problems cased by the date of purchase within 12 months, we provide free repair service.
For improper use, such as improper installation/input voltage/modify the product or any other broken by man-made, the warranty will fail even if in the warranty period.