Q: How old does my pet have to be before using the dog collar trainer?
A: Your pet should be able to recognize basic obedience commands such as 'sit' or 'stay'. The dog collar trainer may be worn by most dogs of 25 kilograms and some dogs slightly over 25 kilograms.
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Q: Once my pet is trained and has been obeying my commands, is it still necessary for my pet to continue to wear the dog collar trainer receiver?
A: You may need to reinforce your pet's memory with the dog collar trainer receiver from time to time.
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Q: Could I use the dog collar trainer with more than one pet?
A: Yes, you can simply add one more dog collar trainer receiver to the system to control 2 pets, because 3 signal channels are available with the remote transmitter.
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Q: What is the effective distance of your remote dog collar trainer?
A: The effective distance could be as far as 800 meters between remote transmitter and dog collar trainer receiver without
obstacles in the middle. However in reality, lots of factors, including but not limited to signal station, magnetic field,
obstacle, battery volume, other wireless devices nearby, landform, vegetative cover etc, shall influence transmission of signals from remote transmitter and the dog collar trainer.
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Q: I want to test static shock function of dog collar trainer receiver myself, but it does not work, is anything wrong?
A: Please use the coming light for testing. Touch both electrode pillar at the same, and press 'static' icon button, if the light is on, then this function works.
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Q: How long can I continuously deliver vibration or static shock to my pet?
A: The maximum amount of time you can press the vibration or static shock to your pet continuously is 10 seconds. After this, the remote transmitter will time-out, and you have to press any button again to restart the functions.
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Q: Is the dog collar trainer receiver waterproof?
A: Yes, your pet can wear it to swim, because it's IP7, don't worry to put it in water.
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Q: What do I do if my pet's neck becomes red and irritated?
A: Discontinue using of the dog collar trainer for a few days, if the condition persists beyond 48 hours, see your veterinarian, even if the skin returns to normal, monitor your pet's skin condition closely.
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Q: Could I attach a leash to the dog collar trainer receiver?
A: Sorry. Can not.
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Q: How long last for the battery of transmitter and dog collar trainer?
A: For remote transmitter: in standby mode: it can hold 1 months; For the dog collar trainer: in standby mode, it can last 15
days.
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Q: How long is your lithium battery lifetime?
A: Our lithium battery can be charged 400 times for remote controller and dog collar trainer receiver.
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Q: How long can I leave the dog collar trainer receiver on my dog?
A: The dog collar trainer receiver is not designed to be worn constantly, we are recommend to dog collar trainer not be worn for more than 18 hours out of every 24 hours period. In case of longer time, you are advised to examine your pets regularly.
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Q: How long should I process my training session for my pets?
A: Training sessions should be kept positive and short, it is better for about 10~15min each time.
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Q: Any other better training methods?
A: You can prepare some dog food for training incentive to achieve better training outcomes. Each time after you restrain your pet's misbehavior, you can tell your pet what is supposed to do and what is not. after a series of repetitions, your pet
understand what you like and what you don't like.
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Q: How long will it take to get my pet trained well?
A: It takes time to eliminate a misbehavior or teach an obedience command. Please be patient, over quick training may not lead to ideal outcomes.
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Q: The dog collar trainer does not work, or my pet does not respond after correct installation of the pet trainer, how should I solve this problem?
A: 1). Make sure both remote transmitter and dog collar trainer receiver have enough power to operate;
2). Intensity level has to setup at over '0' when encoding, test to launch for vibration and static shock function;
3). Check to see if dog collar trainer receiver is turned on;
4). Check 'CH' button on remote transmitter to ensure signal channels are correctly configured;
5). Try re-encoding remote transmitter and dog collar trainer receiver;
6). Take off dog collar trainer receiver and test all of the four functions work properly;
7). Make sure anti bark dog collar receiver is properly worn, we recommend you put your finger into the collar, not too
loose,otherwise there will no effect on your dogs;
8). Trim your pet's fur where the contacts touch the neck OR change to the longer contact points.
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Q: Why choose us?
A: An innovation team, great attention is paid to basic management, stable quality, fast production, timely delivery and
after-sales service in order to reach the win-win situation with all customers.
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