Contactless125khz RFID Proximity Id Card Token Tags EM4200 Keyfobs tag smart card for access control

We stand behind every product we offer with the industry's best return policy - you'll never pay a restocking fee for unopened items returned within 30 days. We make the returns process as easy as possible, but all returns require a Return Merchandise Authorization (RMA). Call us at 86-13462307662.

Unopened Items

Most unopened items in new condition may be returned within 30 days of receipt for a refund, with no restocking fees. Non-returnable items include: special order or customized products, encoded cards, opened or used items including ribbons, cards, and cleaning kits.

Defective or Incorrect Merchandise

If you received a defective item, or one that is different then what you ordered, please contact us within 30 days so we may resolve the issue promptly. In order to determine if a printer or system is defective, we may need to set up a free trouble shooting session with our ID experts.

Opened Printers

If the printer or system you purchased doesn't meet your needs, please contact us within 30 days to discuss our upgrade program. We will do everything we can to find a replacement that better suits your requirements. The full cost of the original printer will be credited to your upgrade order—you'll only pay the difference between the price of the returned printer and the replacement, plus any additional supplies.Printers and systems that have been opened are generally not returnable for a refund. Special exceptions may be made by your sales representative within 30 days of purchase; restocking fees may apply.

Restocking Fees

You'll never pay a restocking fee to return unopened items within 30 days. Non-returnable items include: special order or customized products, encoded cards, opened or used items.In special circumstances, your sales rep may approve a return or exchange of an opened ID card printer or of software that has been installed. In these situations a restocking fee of 10-50% may apply depending on the condition.

Refunds

Refund amounts will be applied to the original payment method. Checks will be issued to the billing name and address on the original invoice. Please allow 2-4 weeks for refunds to be processed and issued.

Return Details
All returns and exchanges require a valid RMA number and our subject to our return policy.
Returns must be packaged in the original manufacturer's packaging (both inside and outside).
Any manuals, cables, warranty cards, static bags, etc. must be included with the return.
Original shipping fees are not refunded. Return shipping and insurance fees are the responsibility of the customer.

1. Which payment methods do you accept?

Credit Cards, Wire Transfers, Western Union, or online Aliexpress.com

International orders originating from or shipping to locations outside of China:
Please note that all orders originating from outside of China must be prepaid via wire transfer prior to shipment. Exceptions may be made for long-term customers. Any customs, duties or import taxes are the responsibility of the customer. We have a $25 wire transfer processing fee for orders originating outside the China or HK.These procedures are in place due to the strong threat of credit card fraud related to offshore orders. For our international customers, we appreciate your understanding and apologize for any inconvenience.If you have further questions regarding our payment policies or need additional assistance, please give us a call at 86-13462307662. You can also contact us via email.

2. Can I get a discount if I make a larger order?
Yes, the more pieces you purchase, the higher the discount. For example, if you buy 10 pieces, you will obtain a 5% discount. If you are interested in purchasing more than 10 pieces, we would be happy to provide you with a quote. Please contact our Sales Department and provide the following information:
- The product(s) that you are interested in
- The exact order quantity for each product
- Your desired timeframe
- Any special packing instructions, e.g. bulk packing without product boxes
Our Sales Department will reply to you with a quotation. Please note that the larger the order, the more postage you will save. For instance, if your order quantity is 20, the average shipping cost per unit will be much cheaper than if you just buy one piece.

3.If Customs duties are incurred, who is responsible for them?
Customs is a governmental agency responsible for regulating the shipments entering a specific country or region. All shipments being sent to or from region must clear Customs first. It is always the buyer's responsibility to clear customs and pay the relevant Customs duties. We do not add taxes, VAT, duty, or any other hidden charges.
Please notes：
All returned and exchanged items must be returned within 30 calendar days. Returns and exchanges will only occur for eligible products. We reserve the right to refuse the return and exchange of any items that have been worn, damaged, or had the tags removed. If an item we receive has been worn, is damaged, has had its tags removed, or is deemed unacceptable for return and exchange, we reserve the right to return to you any non-compliant pieces. All product packaging must be intact and not damaged in any way.