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FAQ
Q1. Can I have a sample for free?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 2-3weeks for order quantity more than
Q3. Do you have any MOQ limit ?
A: Low MOQ,
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order?
A: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Q6. Is it OK to print my logo on?
A: No, we provide free sample without LOGO. If you need to do, we have MOQ, welcome inquiry.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 6 months warranty to our products.
Q8: Are you a factory or trading company ?
A: Our factory is located in shijiazhuang City, Hebei Province, China, around 1 hours train from Beijing .Around half an hour from "Shijiazhuang Airport "to our factory. All our clients, from home or abroad, are warmly welcome to visit us!
