Q1:Are you a factory or trading company?
A:We are a factory, which have excellent sales team, management team and experienced staffs.
Q2:What is your usual payment term?
A:Our payment term is usually 30% deposit and 70% balance payment before shipment by TT/WesternUnion/Paypal or LC. Alibaba trade assurance is also available.
Q3:Can I order samples? Free of charge?
A:Yes, we can do sample orders, which need sample fee. But we will use the sample fee as deposit, or return to you when have bulk order.
Q4:What is the MOQ and delivery time?
A:The MOQ for the first order is 1pc, the next order is 100pcs. Delivery time is 15-20days after received deposit. Some of items are in stock, pls contact us before place order.
Q5:How long will be the warranty of product?
A:We have 5 years warranty with correct use. We have 8 years warranty for the chair frame.
Q6:Why choose us ?
A:1. high quality factory 2. sincerity service 3. strong ability with customize 4. excellent design team
5. excellent innovative ideas 6. good quality after-sale service
Q7:How to control my goods quality?
A:step1: Incoming material quality checking step2: producing process checking
step3: finished product complete inspection
Q8:How to get my goods easily?
A:Pls advise us your destination port, professional sales will help you check the shipping cost for your reference.
