natural wooden cooking kitchen accessories set bamboo utensil set

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FAQ

Q: How can we get sample to test quality before placing order?

Ans: You can click buy sample for a sample order or contact us for a sample. Normally sample time is 3-5 days.

Q: What is the normal lead time?

Ans: Depends on order quantity, most of our  products are in stock and ready to ship, goods will be sent out to you within 5-15 days after receiving your payment.

Q: What is your shipping way and terms?

Ans: We can arrange shipment by sea or by air according to your requirement.

If you do not want to bother by the customs clearance and custom duties, we can do DDP terms for you.

Q: Can you do custom service ? 

Ans: Yes, we can do custom logo, packaging and color service.

Q: How do you guarantee the quality? 

Ans: There is strict quality control system to ensure good quality product. We do quality testing before bulk production. And inspection before products shipping out. All our transactions are assured by Alibaba Trade Assurance. You can appliy a refund if there is quality problem.