1) Anti-static bag packing. 2) Wrap in protective air bubble bag. 3) Put into the foam boxes. 4) Pack with extra strong cartons.
or
Customized package
Shipping
1. Order will be shipped within 1-3 days after confirmed the payment. 2. We will recommend suitable logistics companies, more faster delivery or more cheaper freight, according to customer's requirements, but it's up to customers. 3. We are not responsible for any import fees,remote area charges,taxes or other Customs fees.
Payment
1. We accept Alipay, Paypal, T/T(Bank Transfer), Credit Card, Western Union, Moneygram, etc.... 2. If you have any problems of payment, please contact us freely.
Guarantte
1. 100% inspected strictly to make sure all the goods best quality, 2. Each item has been checked and in good condition before shipping 3. Warranty is 90 days.
Refund&Return
1. If the item is defective, pls notify us within 3 days after receiving.
2. Items should be returned with original package if possible.
Q & A
Q1. Can I have a sample order for led strip?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time? A: Sample needs 3-5 days, mass production time needs 1-2 weeks if we don't have stocks.
Q3. Do you have any MOQ limit for led strip order?
A: Sample: 1pc. Normal order: 300pc if mixed models.
Q4. How to proceed an order for led light? A: Step 1, give your requirements or application. Step 2, we quote according to your requirements or our suggestions. Step 3, you confirm the samples and make payment for formal order. Step 4, we arrange the production. Finally, we deliver the goods and share the tracking number.
Q5. Is it OK to print my logo on led light product? A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q6: How to deal with the faulty? A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution i ncluding re-call according to real situation.
