Over 5 years in OEM/ODM service, we are proud to help our customers build up their own brand.
All you do is send us your logo layout and we can put your logo on the unit and the packages.
After-sale service
1. We keep an eye on your shipment and update you when to expect the goods.
2. Our legal warranty is within 6 months after shipment.
3. Send us video or pictures of defective units.
4. We will send you replacements in your next coming order once we confirm the QTYs.
About us
Payment and shipping
Through years of exporting business, we have a strong partnership with many carriers such as DHL, UPS, FedEx, TNT, EMS, etc. We can always pick the most economical and safest shipping way for our customers. In some cases, we ship by air cargo and by sea to help our customers to reduce the cost. Either way, you can also send your own forwarder to pick the goods from our factory.
Payment terms
For order less than 1000usd, you can pay by Paypal, the Western union
For massive order or OEM order, you can by T/T, L/C, bank to bank wire.
Delivery time
Our lead time for samples is usually within 5 days.
OEM orders usually ship between 10 days to 15 days depending on order qty.
Why work with us
Why choose us
1. Professional OEM/ODM manufacturer Over 5 years OEM/ODM experienced team in exporting, able to help you build up your own branding
2. High quality and competitive prices Over 1000 sqm workshops, 100 skilled workers and excellent sourcing ability ensure a stable quality and high capacity products at competitive prices for our customers
3. Strict quality control and aftersale service With our strict QC system, we promise to always provide high-quality products. And we offer 12 months warranty to our customers on defective units.
4. Fast respond and excellent communication All our sales are professional and are always ready to answer your inquiries and answers within 24 hours. At Tugo smart, we will continue to grow together with our customers.
