1.Q: How do I contact you? A: You can contact us by inquiries, E-Mail, Trade Manager, WhatsApp, Facebook messenger, Skype,etc. 2.Q:What's Minimum of Quantity( MOQ ) for this item? A: MOQ is not the same for different products.We accept low MOQ for most items. 3.Q: Could I get a sample before making an order? A: We can offer sample to you, but you need to pay sample cost and freight. 4.Q: Can I get a catalog? A: Of course, contact our salesman to get a catalog. 5.Q: Do you have your own brand? A: Some products have our own brand. 6.Q:Can I customize LOGO? A: Yes, we can make logo on products and packing based on your requirement. 7.Q:What is your packing? A: We use opp bag(plastic bag)/blister box/paper box for products.We use thicken carton box outside. . 8.Q: What is your production time? A: Stock goods 1-3 days, customized production 7-15 days. 9.Q: What are the terms of payment you have? A: We accept 100% T/T before shipment.For small amount payment,we accept paypal,western union,money gram. 10.Q: I only have a credit card,how can I pay? A:You can pay for PayPal by credit card.
11.Q: How do you ship to me? A: We usually send by Express like DHL/FedEx/UPS/TNT, or by post office, airport to airport,sea shipping depending on customer requirement. 12.Q: Do I need to pay any charge when receive the parcel? A: Sometimes you need to pay custom duty, it depends on your country policy. 13.Q: Do you give a warranty of your product? A: If it is a factory defect(images/video approved), we will provide a replacement and send it to you in the next order. 14.Q: Do you support Amazon FBA and Drop Shipping? A: Yes, we support Amazon FBA and Drop Shipping. 15.Q: Can I mix to buy your product? A: Most of the products can be mixed to buy.
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