Packaging & Shipping

Our Services
1.If you are not satisfied when you receive your item, please return it within 14 days for a replacement or money back. Please contact me before you return it.If item is defective after 3 months, you can still send it back to us. We will send you a new one after receiving the defective item. But you have to pay the extra shipping fee.

2.If you have any question or there is any problem of the item, please send us email ASAP, we will do our best to resolve the problem ASAP. We believe that good communication will reach good result, Customer`s satisfy is very important for us!

FAQ:
*What kind of Locks do you produce?
We specialize in producing various types of Locks/Transparent Locks,Civil Locksmith Tools,Car Lock Tools, Safe Code Locks/Box, Key Blank&Transponder Key,and so on.

*What is your MOQ?
• Normally, the MOQ is 500sets.

*What is your delivery time?
• Normally, our delivery time is 7 working days after received deposit. It is base on the quantity of the order.

*What is your payment term? 
• Normally, we accept 30% T/T in advance and 70% balance against copy of B/L.We can negotiate with customers.

*What is your quality?
• We have special quality control department to ensure our good quality.