It is always our highest priority at Philips to provide maximun satisfaction for customers who make the choice to buy genuine Philips products.
By entering the provided label ID, our partners and consumers can check the product authenticity at any time on the Philips product authenticity platform. Using non genuine Lamps is dangerous.
To ensure the authenticity of your Philips lamp, please enter the ID as indicated on the packaging sticker.
To protect the safety of goods, we will pack well before shipping.
Damage Compensation: If the goods are damaged throught the shipping, please send the video or photo to us, we will offer full money refund or send the goods again.
The item will be well protected and if you would like to have special request for the package, you can contact us directly.
Shipment
Safe Shipping Service
We will use the Alibaba Standard Shipping as our default shipping method, it is safe, official and economic.
Undelivery Compensation: If the goods are udelivery within the shipping time, we will offer full money refund or send the goods again.
Contact us
We strive to provide the best service and we will answer your question within 24 hours.
Our Greatest goal is to meet the maximum demands of customers.
Business Time: 8:00 ~ 21:00 (GMT + 8).
FAQ
1. Sample order is acceptable.
2. Our professional sales team will reply you for your inquiry in 24 hours in high efficiency. 3. After sending, we will track the products for you once every two days, until you get the products.
When you receive the goods, test them, and give me a feedback.
If you have any questions about the problem, contact with us, we will offer the solve way for you.