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FAQ For Blow Molding Machine |
Q1: Are you a trading company or a manufacturer? |
A1: We own a factory ourselves, and we can assure the quality we manufactured. |
Q2: What’s your guarantee or the warranty of the quality if we buy your machines? |
A2: We provide you with high-quality machines and high-quality after-sales service, one year warranty from the date of delivery (except for wearing parts and human damage). |
Q3: How can I install my machine when it arrives? |
A3: Provide professional training for demand-side operators for full blow molding courses. In addition, it is responsible for providing technical support for process and technical issues in the demand-side production. 24-hour hotline service. |
Q4: How about the spare parts? |
A4: After we deal down all the things, we will offer you a spare parts list for your reference. |
Q5: What after-sales service your company offers? |
1, Your inquiry related to our product & price will be replied within 72 hours. |
2, Well-trained & experienced staff are to answer all your inquiries in English and Chinese. |
3, Working time: 8:00am ~6:30pm, Monday to Saturday. |
4, Your business relationship with us will be confidential to any third party. |
5, Good after-sales service offered, please get back to us if you got any questions. |
Q6:Can I visit your factory and send team for learning and inspect? |
A6: Yes, sure. We will do our best to teaching you how to use the machine.welcome to visit our factory! |
Q7: What is our advantages? |
A7: 1.Competitive price |
2. Excellent technical support |
3.Best service |
Q8: Where is your factory located? How can we visit there? |
A8: Our factory is located in China, if you need to come, please contact us first. |
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