Q:Can you produce according to the samples or drawings?
A:Yes, we can produce by your samples or technical drawings. Meanwhile, we can help you to develop structure and designs if you have a general idea as we have a strong R&D team.
Q:What is your terms of payment?
A:Usually, we accept T/T,irrevocable L/C at sight. For regular orders, Terms of payment: 30% deposit, balance to be paid before the products delivery. We’d like to suggest to use Alibaba trade assurance for contract.
Q:What is the lead time?
A:It usually takes 20 to 30 days after sample confirmation and receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q:What is your terms of packing?
A:Generally, we pack our goods in neutral cartons.If it’s fragile we will make wooden frame. And we also can pack according to your requirements.
Q:What is your terms of delivery?
A:We accept EXW, FOB, CIF, etc. You can choose the one which is the most convenient or cost effective for you.
Q:How to solve the quality problems after sales?
A:Take photos of the problems and send to us. We will make a satisfied solution for you after we make tests and confirm the problems.
Q:Do you have any MOQ limit for packaging order?
A:Low MOQ, 1pc for sample checking is available. Mass production MOQ 3000pcs.
Q:Is it OK to print my logo on the product?
A:Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q:Which format should I prepare for my own design?
A:PDF, AI, CDR, DWG, TIFF, JPG, PSD (at least 300dpi) .
Q:Are you a manufacturer or trading company?
A:We are factory. Welcome to visit our factory at anytime.
