Q: Are you a trading company or a manufacture (factory)?
A: We are a manufacture (factory). Qingdao DingAnDa (DAD) Glass is the exporting department of Tianjin DingAnDa (DAD) Glass, which locate in Tianjin.
Q: Where is your factory locate? How can I visit there?
A: Our factory locates in Tianjin, which is 30 minutes from Beijing by high-speed rail. You can also fly to Tianjin airport directly. You are warmly welcome to visit us whenever you are available!
Q: How long is your delivery time?
A: Generally it is 7-14 days if the goods are in stock. or it is 15-45 days if the goods are not in stock or customer-made orders, it is according to quantity.
Q: Which port will be used as loading port?
A: Tianjin Port.
Q: May I know the status of my order?
A: Yes, of course. We will keep you posted during the production process and with photos.
Q: Is sample order available?
A: Yes, sure. For details,please confirm with us.
Q: What is your terms of payment?
A: We accept T/T and L/C etc. Full payment before shipment.
Q: What is your product warranty period?
A: Under the normal circumstances, our machine products warranty period is 12 months.