Q: Can the sample charge be refunded or deducted from the payment for goods? A:Yes,the sample fee can refund to you after you place order. Q: How to got sample from us? A: The Sample which you interest in or your designs is available . Sample fee will be discussed according to different value of samples. Q: How to order with us? A: Send us inquiry--- receive our quotation—negotiate order details— confirm the sample—sign the contract—pay 30%deposit—mass production—cargo ready—balance/delivery—further cooperation. Q: What's our payment term? A: T/T, West Union, Paypal, Alibaba Assurance Trade order Our normal payment term is 30% deposit and the balance paid before delivery. Q: Our guarantee on quality? A:We are committed 100% customer satisfaction.