1:Q:Are you a factory or trading company? A:We are a factory and welcome to visit us at any time.
2.Q:Are your products safe for kids?
A:Yes,we use environmental PE materials and we passed Test of CE.
3.Q:What's your payment term?
A: T/T,L/C,Western Union are available. Usuallly, pre-paid 30% deposit then pay the balance before delivery.
You can make Trade Assurance order on Alibaba which can 100% protect quality,shippment and payment.
4.Q:What's the method and time of transportation? A:By express about 3-5 days,by ship about 20-40days,by air about 3 days.
5.Q:Which port do you export? A: Ningbo port is recommended strongly as it is closest to us, but other port such as Shanghai is also available.
6.Q:What's your delivery time? A:It depends on your order quantity and products. But normally, our production time is 10 to 15 working days after deposit.
7.Q: May i know the production state of my order? A: Yes. We will send you information and photos at different production stage of your order in time if you need.
8.Q:Can you do OEM /ODM orders? A:Yes, we accept OEM/ODM order as we have a professional technical team and strong production capacity.
