Using German infrared sensor, the sensing distance is 0.5-1 meters, when the bowl lid is closed, when the pet enters the sensing range, the bowl lid is opened, the pet's bowl lid is permanently opened within the sensing range, and the pet lid is closed within 1 minute after leaving the sensing range
Charging time: 5 days of normal use, charging using 5V1A current Charging protection, over-current and over-charge protection, one battery 18650, capacity 2000MAH
Precautions and troubleshooting: 1. Infrared sensor is not sensitive or disordered, please turn off the power and restart 2. The bowl lid stops during the lid opening or closing process, please turn off the power and restart 3. The bowl lid does not open or close after induction, please turn off the power and restart 4. If the battery is not enough, please charge, the power can be charged when the power is on. 5. The bowl lid cannot be completely closed, please check if there is any foreign matter on the bowl against the bowl lid 6. Poor sensing effect for dark objects, good sensing effect for light objects
ABS plastic material, safe and environmentally friendly PC transparent material, food is visible Made of 304 food grade stainless steel, easy to clean
Transparent cover can flip up and down
FAQ
Q1. Could you offer samples for testing and evaluation first? A: Yes, We can.
Q2. What's your lead time? A: 3-7 working days for sample orders, 10-15 working days for bulk orders.
Q3: What kinds of payment terms are acceptable to you? A: We accept T / T, Paypal, Western Union, trade assurance
Q4: Are the materials all safety? Any test for them? A: For a healthy experience, We insist to use medical-grade, non-toxic and free-phthalate materials and complied with international standards and certified CE,FCC and RoHS.
Q5. How do you ship the goods and how long does it take to arrive? A: Usually shipping by DHL, UPS, FedEx and TNT for sample orders, it takes about 3-7 working days. For bulk orders, Shipping by Air and Sea.
Q6: How do you control quality? A: We have a quality control Department, Every stage of products are under control, include Incoming material and parts quality control, Input process quality control, Final Quality Control, Outgoing Quality Control.
Q7: What about your after-sale service? A: We provide 12 months quality warranty, if there are any defective product, free new one will be offered in the next shipment or next order.
