Q: How to get in touch with us?
A: a) Trade Manager on-line chatting
b) Open one of our products' link and leave a message there, then you should find the contact details.
Any of your questons will be replied within 24 hours
Q: How to buy our crystal crafts which you like?
A: Contact with us and advise its model number, or show us the full item details of what you want, according to your
recommendation, you will get the quation, delivery time, packing, MOQ, container info and any other answers.
Customizing: We can make the products following the customers' requirement, like the shape, size, color, logo and other spec details.
Q: What is your MOQ?
A: Generally speaking, there is no limit for the minimum order quantity , the minimum order quantity is subject to the demand of our esteemed clients, More bigger quantity, the price is also more cheaper.
Q: How can I get your price?
If the products you want are showing on our website or on the picture album, just let us know the model number and your order qty,I will give you the best prices.
On the other hand, if the products need your personal designs, you can supply us with simple plans of them, We will calculate the prices immediately after the below info are clear:
a) Model and measure of the products. ( You would be better to send us the drawings, samples or product photos)
b) Quantity and expected time for delivery
c) If you need sandblasting and inner sculpture, please iniform us at the same time
d) Your detail contact method
Q: What is your sample's policy?
A: We can delivery common samples worth not too much if the customers are willing to pay the shipping cost. If the samples are made on based of customers' needs, we will ask for the sample fees only if order confirmed by both sides. If samples are involving laser inner sculpture, please contact our marking Dept, Because it may involve logo setup fee. Thank you!
Q: Normally, how long will it last for delivery?
A: Usually, two weeks are enough for production. But for some gifts with small quantity and less complicated crafts, we can deliver the goods earlier before the shipping deadline. If customers want to finish order very urgently, we can negotiate the time for delivery but you have to pay some extra expenses.