1.Q:What is the main business in your company ?
A: We sell and repair FANUC products in China, in addition,we also offer other CNC spare parts.
2.Q:Where is your company located? How can I visit there?
A: Our head office locates in Dongguan city,Guangdong Province,with elegant environment, and professional equipment.
3.Q:Do you have the testing equipments and how long is the delivery time?
A:We have prefect testing equipments,all parts are 100% tested ok before they are sent out. Most of the parts are in stocks, so
the delivery time is usually 1-2 days.
4.Q: What is the warranty about your parts?
A: 3 months warranty for the used parts and 1 year warranty for the new parts. If you receive the parts but it can't work well,you
can return it back to us within 3 days.
5.Q:How about the packing when they are sent out?
A:We usually use foam paper to fill in all around the box inside to protect
parts. We often use carton to pack the parts, but if they are too heavy, we will customized the wooden box for them.
6.Q: Which Express is available?
A:UPS,DHL,FEDEX,TNT and EMS are all available.