Q1: How Does Zibo Yinxuan Assure Quality? A1: a.Zibo Yinxuan manufactures graphite electrodes with strict quality control on ISO 9001: 2015 standard during whole process procedures.
b.Highly effective impregnation or coating anti-oxidation treatment with strict process control.
c. Every graphite electrode is inspected before shipment.
d. Safe package will be inspected before shipment.
Q2: What After-sales Service Could Zibo Yinxuan Provide?
A2: a. After graphite electrodes leave from our factory, our logistic staff will closely track the shipment until safely delivered.
b. During application, our business and technical staff are available for you. Any emails will be replied within 12 hours, and solutions given within 24 hours.
c. For confirmed quality claim, Zibo Yinxuan will assume the responsibility by replacing with
new products or payment compensation.
Q3: What’s Zibo Yinxuan’s Specialty?
A3: Zibo Yinxuan is with full sense of responsibility to carry out the contract terms and promises.
Q4: Is Your Company Manufacturer or Trading Company?
A4: We are manufacturer of graphite products.
Q5: How Could I Get A Quotation As Soon As Possible?
A5: In order to quote quickly, following information are necessary:
a. Dimensions in detail or drawing
b. Graphite Material Technical specifications requirements, or our proposedmost cost-effective grade of graphite.
c. Destination Port name
d. Quantity required
Q6: What Is Delivery Time?
A6: Generally in 15~20 days since order confirmed to depart from our factory.
We have high flexibility on delivery time, for urgent orders, we will do everything possible to deliver in the shortest time.