1. Who are you?
We are a professional tent manufacturer in China integrating research, development, production, processing and sales. We produce various types of camping tents, hotel tents, military tents, disaster relief tents, vehicle tents, etc.
2. Can you provide customized services?
Yes, we can provide you with logo customization, pattern customization, and packaging customization. We need you to send us your design in advance and tell me your requirements.
3. What is your minimum order quantity?
Our MOQ is one piece. If you want to buy one as a sample, this is in your favor.
4. What kind of after-sales service can you provide me?
After ensuring that you receive the goods, we will provide you with detailed installation instructions and installation videos, and online guidance to ensure that everything goes smoothly.
5. When can you reply to my message?
We have experienced staff with fluent English to answer all your questions within 24 working hours.
6. What is your packaging?
We first use PVC canvas to inner-pack the products, and then pack them into wooden boxes for transportation.
7. What is your mode of transportation?
Usually, our small cargo is transported by express, and large cargo is transported by sea. If you are a landlocked country near China, we can also transport by rail.