Q1: Are you a manufacturing company? A1: yes, our factory was established in 2002 with than ten years experience in furniture manufacturing. Our products are hot selling all over the world with reliable quality and reasonable price.
Q2: What's the scale of your factory? A2: Our factory occupies a total area of 20,000 square meters , with more than 100 employees, including 25 professional engineers and technicians.
Q3: What are your main products? A3: Products include sofa, bed, mattress, coffee table, dining table, chair, mirror, cabinet, dressing table, nightstand and cabinet, decorations like carpets, lights, painting etc.
Q4: Can I choose colors? A4: yes, we have various of materials in different colors, such as italian import Nubuck leather, painted leather, PU and fabric.
Q5: Can I change the size of the product? A5: All of our products comes in standard sizes. But we can customize the sizes according to your specific requirements.
Q6: Can I buy some samples before I order? A6: yes, we can supply samples before ordering.
Q7: How long is the production lead time? A7: Mostly 25-40 days after deposit, 60-80 days for large quantities.
Q8: What are your terms of payment? A8: 50 deposit in advance + 50% balance of duplicate bill of lading.
Q9: What kind of service do you offer? A9: The quality of our furniture can be assured 10 years from the date of purchase which products are not being damaged by any man-made.
Q10: What are your packages? A10: we use high quality non-woven bags inside and reinforce cartons with solid wood frame for every pieces.
Q11: Can you guarantee your product? A11: Yes,our warranty is 10 years, we have professional QC teams.We would requst detailed images of any problems or warranty claims - provided emails with detailed pictures are sent,we will dispatch replacements at our cost to repair the products or alternatively supply replacements in subsequent orders.
