1. Are you manufacturer or trade company? -We are manufacturer for pet products since 1996, we have our own factory for dog bed,cat tree and dog clothes. We are an export company, we also can provide many other Pet supplies. We are cooperating with other factory for more than 10 years.
2. How long we can get the samples? How long about the delivery time? -Samples time: 7-10 days. All of our samples are made by our production department after you place an sample order. -Delivery time: 45-50 days.
3.What payment terms you can accept? -For samples:Alibaba trade assurance are welcomed. You may use your Credit card. -For mass ptoduction: Alibaba trade assurance, T/T 30% deposit before mass production
4. What services you will provide? -OEM. Customized products are ok for us. Or you have idea, we have professional design team which contains 40 person. -Free sample. Samples cost will be 100% Returned after you place an order. -Free package design. Customized package are accepted, and we can design for you. -Free HD picture. If you are online saler that you want put it in your shop. We would like to give you the high definition pictures. -Informations for latest pet products. We will send our latest products every month after we cooperated with each other. -Free logo&leather design. - We cooperating with many shipping company, we will choose the best and cheappest shipping cost for you.
5.Why we choose Petstar? -We are specialized in pet products industry for more than 21 years, we are professional.
-We have our own 40 persons design department which will design new products every month. -Experienced workers, Super craftsmanship, eco-fridenly materials. -We have CE, BSCI, ISO 9001, Walmart cetificates.
