1.Are you factory?
Yes,lingke ultraonics is located in zhuhai,near Macao,guangdong, manufacturer of ultrasonic plastic welding machine,spin welding machine,hot plate welding machine,ultrasonic cleaner over a decade.
2.What service will you provide when I come to China?
We will pick up you to our factory and help you to book the hotel.
3.How can you guarantee we receive a good quality?
We have a serious group of quality control from component to finish product.and we also have mature assemble lines and operation instruction.
4.Do you provide any help about the product operation?
English operation instruction and video will be available.
5.How about warranty?
For machines we provide one year warranty,for welding molds we provide three months warranty,and providing lifelong free technique consultation.
6.What type of payment supporting?
100% T/T deposit before the shipment.
7.What shipment way you support?
We support shipment by sea,by air,by express(such as FeDex,TNT,DHL,UPS)
8.What about your pre-sales service and after-sales service?
For pre-sales service,
*Inquiry and consulting supporting
*Analyse the different marketing conditions with customers and help to choose the machines which can save the investing cost and creat quicker and more profits.
*View to our factory
For after-sales service,
*operate manual provided.
*24 hours on-line service,all the contacts and emails will be responded within 45 minutes.
*Help customer to training the technicians in our factory.
*Any after-sell service problem will give feedbacks within 2 hours.