Generally, we often demands the QC to check goods when we are going to ship. In case of the customer receives shipment and finds some quality problem, if it is our responsibility we will accept a claim .
If you are dissatisfied with the service you have received, in the first instance contact the person who deal with your initial requirements as they are best placed to put matters right as quickly as possible.
A: We are factory with more years of manufacturing experience. All of our products are manufactured strictly according to the national and international standards, and we take a test on each one product before delivery. You can also use Trade Assurance by Alibaba for product quality protection, on-time shipment protection and payment protection.
Q: How about the price?
A: We are manufactory, not dealer, so we can give you a lower price than those trade companies can.
Q: Do you provide after-sale service?
A: Yes. We have a professional after-sale service team to promptly and thoroughly solve your problems.
