RAINBOW CANDIES Polymer Clay Dessert Candy Slice Sprinkles for Slime or DIY Work

A1:Our products undergo rigorous quality control processes that adhere to ISO international quality management system standards.We provide comprehensive test reports, and all our products go through multiple rounds of quality checks before shipment to ensure they meet the highest standards of performance and reliability.

A2:We are dedicated to upholding stringent industry standards and have successfully achieved compliance with several key certifications and standards, including CE (Conformité Européene), CPSIA (Consumer Product Safety Improvement Act), ASTM (American Society for Testing and Materials) standards, EN 601:2004 & EN 602:200 for electrical safety, and EC (European Communities) directives. These certifications and adherence to international standards guarantee the safety, quality, and environmental responsibility of our products.

A3:Our standard delivery lead time varies based on product availability and order size. For stock items, we typically arrange shipment within 3-5 business days after receiving payment. For custom or manufactured goods, the lead time usually ranges from 15 to 30 days after payment, depending on the complexity and customization requirements of the product. We commit to updating progress promptly upon receiving an order and maintaining communication to ensure timely delivery.

A4:Absolutely, we welcome custom orders. Whether it’s product design, size, color, or packaging, we can tailor our services according to your specific needs. Please contact our sales team to discuss your custom requirements in detail; we will provide you with professional solutions.

A5:The lead time for delivery depends on the quantity of the order and the complexity of the product. For standard products, we can typically ship within 7 to 15 business days after receiving payment. For customized products, the lead time might extend to 20 to 30 days. We strive to meet your timing needs and maintain communication throughout the production process.