Q1.Do I need to have an account to order?Yes,you need get an alibaba buyer account number, there are some perks if you have an account with us.
* Quick checkout process
* Easily view your order status and order history
* Receive updates detailing our new releases and special promotions
Q2. Are there any exchange rates?
All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be
calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.
Q3.What payment methods do you accept?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.T/T,Western Union We do not accept cash ondelivery.
Q4.How do I change or cancel my order?
We reserve the right at any time after receipt of the order to accept or decline the order,also you can contact with us.
Q5.Can I change my shipping address after placing an order?
Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vacational address as we do not know how long the destination's customs department will have the package on hold.
Q6.How do I track my order?
We will email your tracking information as soon as your order has shipped. Usually you will receive the tracking number one day after we have shipped your order.
Q7.Why choose us?
We have our own factory with 8 years export experience,also every year we have four times exhibition in Hongkong with wonderful team,so we can meet different clients request and service.
Q8.Do you offer free samples?
Yes of course,Welcome to send enquiry and check our sample policy.
Q9.Do you accept OEM/ODM order?
Yes,of course,Welcome to send enquiry with us,Also we have MOQ request for OEM/ODM order
Q10.What is your delivery time?
For small order<500pcs we have stock can ship within 1-3 working days after received your deposit,for the bulk OEM order please check with us details,we will do our best to send products as our agreement.