Smart Android TV Box H96 Max 3318 with High Speed Dual USB set top box tv

Q1. Can you support customizaton?

we can meet you any requirements as soon as possible, such as logo, gift box, UI, boot animation,pre-install apks, Free OEM Firmware, change and design PCBA and model.

Q2. Is Kingnovel a manufacturer?

Kingnovel is a professional android smart tv box high-tech enterprise ,we are in this filed more than ten years,and we have a huge tech team specially for OEM and ODM in this field,MOQ 500PCS OEM/ODM no need add any extra fees.

Q3: When will the products be delivered if the order has been placed?
For small order, we will deliver within 24 hours.

For customized products and mass order, it will take 10~35days for production. Depend on your order.

Q4: What is your quality control process?
We do 100% testing for any of products before the order has been delivered.

Q5: What about the payment?
We accept T/T, and L/C for the large quantities order, Paypal, Credit Card, Western union and T/T will be accept for the small quantities order.

Q6: What should i do if the box cannot boot up properly or crashes many times?

You need to upgrade the firmware (which is provided by the manufacturer).

Q7: How do you deal with defection devices?

We will provide some basic method to help you, like Update the firmware. If it is damaged, you can use the defection to change a new one.