We have the ability to do products design, research & development, production, sales and customer service. And we have the advanced technology, mature production process and continuous innovation to meet all customers’ requirements. And our products have been successfully applied to many international and domestic projects.
At present, we have served customers nationally, and our products have been exported to Southeast Asia, North America and other western countries.
Packaging & Shipping
Shipping:
FAQ
FAQ:
Q: Are you trading company or manufacturer ? A: We are factory, and we are the lens supplier of the Institute of military Industry. Warmly welcome to visit our company!
Q: How long is your delivery time? A: Generally it’s 1-3 days if the goods are in stock. Or it’s 10-25 days if the goods are not in stock, it is according to quantity and precision.
Q: Do you provide samples ? Is it free or extra ? A: Yes, we could offer the sample for free charge but do not pay the cost of freight if we have it in store.
Q: What is your terms of payment ? A: Payment<=500USD, 100% in advance. Payment>500USD, 30% T/T in advance, balance before shipment. If you have another question, please don’t hesitate to contact us right now.
Our Advantage : 1. 20 years experience in Optical and Electronic industry;
2. Located in the famous Optical and Electronic industrial base in China;
3. We are the lens supplier of the Institute of military Industry;
4. Professional R & D team;
5. Custom made products;
6. Excellent Lifelong service.
Our Services
After-saleService:
· Our Customer service will track the product processing until you received the goods and verify the product quality.
· Professional engineers and application specialists respond to your requests efficientlyOnline via SKYPE:emmarealpoo, Also through mail, voice phone, message and fax if network is not accessible for customer
· Follow up the case, record the entire process. Solution will be provide with 24 hours.Meanwhile,the problem complaint will be reported to QC department.
· QC will find defect from which department ,who is in charge to identify responsibility.
· Collecting and record customer respond , suggestion, requirement
· Customer Service Center (International) From Monday to Saturday between 08:00-17:30 hours (Beijing Time)
