We are Fly Wheel Manufacture, a professional carbon wheel and carbon bike accesories manufacturer in Xiamen, China. Our factory has been around for 10years, we have our own design department and brand SEMA. And also we can customized products for you. We have 8-24inch carbon wheel, especially in brompton,birdy, Alex Moulton and other folding bikes and balance bike's carbon wheel and carbon parts~Welcome wholesale and customize.
Our Service
1.OEM Manufacturing welcome: Product, Package. 2. We offer sample order. 3. We will reply you as soon as possible within work time. 4. After the products delivery, we will track the products for you once every two days, until you get the products. Please give us a feedback when you get your products in order to improve our service and products. If there is any problems regarding to our products, please contact us imediately so that we are able to provide a soulution to you.
FAQ
Q: What is warranty and Return policy? A: 5 year warranty time for lightweight racing carbon rims,wheel and spoke wheel. Don't hesitate to contact us online or email for warranty issue. If items are in original condition, 14 days return and refund are accepted. Buyer pays return shipping. * Normal wear and tear, any damage caused by accident, misuse, neglect, abuse or stunt riding (veld bashing, riding down stairs, or similar activities). * Improper assembly or improper maintenance is not covered by warranty.
Q:Which spare parts as gift for carbon wheels? A: We will send the quick release and brake pad be free. If you have any other question ,please don't hesitate to contact us.
Q:How to do when you do not get the package from us? A: Please contact us if you have any problem within 30 days of purchase, we will give a quick respond to ensure that to fulfil your satisfaction. If an item does not meet your expectations, we will promptly replace or refund your money/item upon return in the original condition. We don't assume any TARIFF for the customs of your country.we usually marked low price for the pacakge value.
Q:How does your factory do regarding quality control? A: 1.Quality is priority! To provide our customer good quality products is our basic mission. Enrich team always keep the qualitycontrol from the beginning to the end.
2.All raw material used are inspected before producing.
3.All items have passed a lot of professional riders test and internal testing review for EN, SGS.
4.Skillful workers care every details in the producing and packing processes.
5.Quality Control team specially responsible for quality, check in each step, In-house inspection report available for checking.
